Ethics Policy

The purpose - for this Ethics Policy is to support a culture of openness, trust, and integrity in all Smoke Free Society Corporation (SFSC) management and business practices. A well understood Ethics Policy requires the participation and support of every SFSC volunteer and employee.

At Smoke Free Society, we are dedicated to working with our volunteers, employees, partners, vendors and customers to help smokers stop smoking, educate children not to start and promote a healthy smoke-free lifestyle. We are committed to conducting all of SFSC's affairs and activities with the highest standards of ethical conduct. The SFSC Code of Conduct in the human resources policy manual provides guidance for decisions and actions during our daily work.

We are committed to the responsible use of SFSC assets; to provide accurate, complete and objective information; to respect the confidentiality of financial and other information; to act in good faith and exercise due care in all we do; to comply with all rules and regulations and to probatively promote ethical behavior.

SFSC's ethics are built on SFSC's core values. As such, we acknowledge our individual responsibility to ensure our collective success by practicing and promoting the following values which reflect a shared view of how we want to operate and be seen by others.

Our Values

Integrity - We pursue our mission with honor, fairness and respect for the individual, ever mindful that there is no "right way" to do the "wrong thing." We uphold the values of SFSC in every action and decision. We are committed to act in good faith, to comply with the rule of law and with SFSC policies and standards.

Excellence - We believe that striving to be the best in our work, our relationships, our ideas and our services is the greatest demonstration of our pledge to customer satisfaction. We are determined to do the best at what matters most. Our success depends on our employees' and volunteers' ability to deliver the level of consistent excellence expected by all who rely on us.

Vision - In an effort to support our mission, we are willing to take prudent risks. We strive to be proactive, innovative and creative in all we do.

Dedication - We remain dedicated to our customers and our cause. We hold ourselves to the same standards of excellence that make SFSC a premier organization. We are committed to discovery and continuous improvement in developing and implementing our programs, products, and services.

Inclusiveness - We are dedicated to a single purpose, fueled by a diversity of thought and action. We serve responsibly as members of all the communities in which we live and work. Our intent is for our employees and volunteers to represent our diverse population, so we can maximize the relationship between our customers and SFSC.

Sensitivity - We value our SFSC employees, volunteers, and customers and treat them with respect as individuals. We operate in a climate of openness and trust in which each of us fully grants respect and cooperation to others.

Code of Ethics

The Code of Ethics includes the following provisions:
Smoke Free Society employees and volunteers must:
Be honest and ethical in their conduct, including ethical handling of actual or apparent conflicts of interest between personal and professional relationships.

SFSC is committed to provide a work environment that values diversity among its volunteers and employees. All human resource policies and activities are intended to create a respectful workplace where every individual has the opportunity to reach their highest potential.

Employees are provided opportunities regardless of race, color, national origin, religion, gender, sexual orientation, age, veteran status, or disability. These policies apply to both applicants and employees in all phases of employment including, recruiting, hiring, placement, training, development, transfer, promotion, demotion, performance reviews, compensation, benefits, and separation from employment.

We will evaluate how we are living up to our Code of Ethics by requesting feedback on a regular basis from our employees, volunteers and customers. We will provide all of our stakeholders a mechanism to report unethical conduct. We will begin with employee orientation and regularly communicate all of these expectations to employees and volunteers.

SFSC volunteers, employees, contractors and suppliers are expected to report any practices or actions believed to be inappropriate to the supervisor, another SFSC leader, the human resources department, or via SFSC ethics hotline.

Our Customers - We are devoted to 100% customer satisfaction. We are devoted to developing "customer enthusiasm," and have a passion about exceeding customer expectations. We dedicate ourselves to anticipating the changing needs of customers and creating timely, innovative and superior programs, products and services.

Conflict of Interest - As representatives of the Smoke Free Society, employees and volunteers are obligated to place the interest of SFSC in any transaction involving SFSC ahead of any personal interest or personal gain, and to disclose all relevant facts in any situation where a potential conflict of interest may arise.

An underlying principle of "Conflict of Interest' is that employees and volunteers should avoid any activity, investment, or interest that might reflect unfavorably on the reputation or decisions of SFSC.

Employees and volunteers are expected to seek clarification of and discuss any questions about potential conflict of interest with their supervisor, another SFSC leader, the human resources department, or use SFSC ethics hotline. (See our full conflict of interest policy)

SFSC's Property and Information - Employees and volunteers are expected to protect SFSC's property at all times; including cash, equipment, records, employee, and customer information and to maintain confidentiality regarding SFSC records, and employee and customer information.

Reporting Ethics Violations - If you have questions or concerns about compliance with the subject described in this policy, or are unsure about what is the "right thing" to do, we strongly encourage you to first talk with your supervisor, another SFSC leader or the human resources department. If for any reason you are uncomfortable talking to any of these individuals, email SFSC ethics hotline at ethics@smokefreesociety.org to report your concerns. Your email will be handled in confidence.

For more information about using this Web site, view our Privacy Policy and Terms of Use Policy.

Revised: 5/5/2005

Please use your browser's back button to return to the previous page, or go directly to the SmokeFreeSociety.org Home Page.